Terms and Conditions
Effective Date: July 21, 2026
Welcome to Clean Stream Water Inc. (“Clean Stream Water,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website, products, services, and communications, including SMS/text messaging.
By accessing our website, requesting our services, purchasing our products, or communicating with us, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.
Website Use
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.
You agree not to:
- Attempt to gain unauthorized access to our website, servers, or systems.
- Introduce viruses, malware, or other harmful software.
- Copy, reproduce, distribute, or modify website content without our written permission.
- Use the website in any manner that disrupts or impairs its functionality.
We reserve the right to restrict or terminate access to our website at our discretion if these Terms are violated.
Intellectual Property
Unless otherwise stated, all content on this website, including text, photographs, graphics, logos, videos, documents, software, and other materials, is the property of Clean Stream Water Inc. or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may access and print materials from this website solely for your personal, non-commercial use.
You may not:
- Republish material from this website.
- Sell, rent, or sublicense website content.
- Reproduce, duplicate, or copy website content for commercial purposes.
- Redistribute website content without prior written permission.
Products and Services
Clean Stream Water provides residential, commercial, and agricultural water treatment products and services, including but not limited to:
- Water testing
- Water softeners
- Reverse osmosis systems
- Drinking water systems
- Ultraviolet (UV) disinfection systems
- Carbon filtration systems
- Acid neutralizers
- Iron and sulfur treatment systems
- Water treatment equipment installation
- Equipment maintenance and repair services
Product availability, pricing, and specifications are subject to change without notice.
Estimates and Proposals
Written estimates and proposals are provided based on the information available at the time they are prepared.
Unless otherwise stated, proposals are valid for 30 days from the date issued.
Additional work requested after acceptance of a proposal may require additional charges or a revised proposal.
Scheduling and Service Appointments
We make every reasonable effort to perform installations and service appointments as scheduled.
Appointment dates and times are estimates and may change due to weather conditions, supplier delays, emergencies, illness, equipment availability, or other unforeseen circumstances.
Customers are responsible for providing reasonable and safe access to the property, equipment, utilities, and work area necessary to complete the requested service.
If access cannot be provided or conditions are unsafe, the appointment may be rescheduled and additional service charges may apply where permitted.
Payments
Payment is due according to the terms stated on your proposal or invoice.
Late payments may be subject to applicable fees or finance charges as permitted by law.
Returned payments may be subject to additional fees.
Failure to make timely payment may delay future service, installation, warranty work, or product delivery.
SMS/Text Messaging Terms of Service
By providing your mobile phone number and opting in to receive SMS communications from Clean Stream Water Inc., you consent to receive text messages regarding your relationship with our company.
These messages may include:
- Appointment confirmations
- Appointment reminders
- Technician arrival notifications
- Service scheduling and updates
- Proposal follow-ups
- Invoice notifications
- Secure payment links
- Customer support communications
- Other account-related notifications
We do not send unsolicited marketing text messages unless you have separately opted in to receive marketing communications.
Message Frequency
Message frequency varies depending on your interactions with Clean Stream Water and the services you request.
Message and Data Rates
Message and data rates may apply based on your wireless carrier and mobile service plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will receive one final confirmation message and will no longer receive SMS communications unless you opt in again.
Help
For assistance, reply HELP to any message or contact us through our website.
Consent
Your consent to receive SMS messages is not a condition of purchasing any products or services from Clean Stream Water.
Wireless carriers are not responsible for delayed or undelivered messages.
Electronic Communications
By communicating with us electronically through our website, email, or SMS messaging, you consent to receive electronic communications related to your account, appointments, invoices, products, and services.
Third-Party Services
Our website or services may utilize third-party providers for payment processing, scheduling, website hosting, messaging, mapping, or other business functions.
We are not responsible for the privacy practices, availability, or content of third-party websites or services.
Your use of those services is governed by their respective terms and privacy policies.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
By continuing to use our website, you consent to our use of cookies as described in our Privacy Policy.
Warranties
Manufacturer warranties, where applicable, are provided by the respective manufacturer.
Any workmanship warranty provided by Clean Stream Water applies only as described in your proposal, invoice, or written warranty documentation.
Warranties do not cover damage resulting from misuse, abuse, neglect, freezing, flooding, fire, lightning, power surges, unauthorized modifications or repairs, acts of nature, or failure to properly maintain equipment.
Limitation of Liability
To the fullest extent permitted by applicable law, Clean Stream Water Inc. shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- Use of this website
- Delays in scheduling or installation
- Equipment failures outside our reasonable control
- Utility interruptions
- Internet or communication failures
- SMS delivery failures
- Third-party service interruptions
- Loss of data or business interruption
Our total liability for any claim arising from our products or services shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
Indemnification
You agree to defend, indemnify, and hold harmless Clean Stream Water Inc., its owners, officers, employees, agents, and affiliates from any claims, liabilities, damages, expenses, or legal fees arising from your misuse of our website or violation of these Terms and Conditions.
Website Availability
While we strive to maintain uninterrupted access to our website, we do not guarantee continuous availability.
We reserve the right to modify, suspend, or discontinue any portion of the website or its functionality at any time without prior notice.
Links to Other Websites
Our website may contain links to third-party websites for your convenience.
These links do not constitute an endorsement of those websites or their content, and we assume no responsibility for their availability, accuracy, or practices.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law principles.
Any legal action arising from these Terms or your use of our website or services shall be brought in the appropriate state or federal courts located within the Commonwealth of Pennsylvania.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes become effective immediately upon posting the revised Terms on this website.
Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised Terms and Conditions.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the Contact page on our website.